Czech Speaking Customer Support Specialist

• providing excellent customer service (supporting Czech/Slovak Clients)
• building up positive relationships with customers
• resolving issues in a timely manner and ensure high levels of customer satisfaction
• providing explanations in relation to customer complaints (both written and by phone)
• monitoring of the situation on financial markets
• working with the CRM system (verification and completing clients data)
• cooperating with external XTB branches and internal departments

Optional

• full-time employment agreement
• hybrid work (2+3)
• great learning opportunity in cooperation with multinational units of the company
• all the required tools and training required to be successful
• work in internationally known company with a well-recognized brand
• young, professional, dynamic team and multinational environment

• sharing the costs of sports activities
• sharing the costs of professional training & courses
• life insurance
• fruits
• integration events
• leisure zone
• holiday funds
• charity initiatives
• dodatkowy dzień wolnego z okazji urodzin
• dodatkowy dzień na opiekę nad dzieckiem do 1 roku życia

XTB S.A.