Customer Service Team Leader with French
  • Kraków
Customer Service Team Leader with French
Kraków, Kraków, Małopolskie, Polska
Randstad Polska Sp. z o.o.
6. 2. 2024
Informacje o stanowisku


  • managing a team of Customer Service Agents servicing German/French speaking clients
  • driving the quality and quantity of outputs from all assigned customer associates
  • staffing planning and all workforce management, work allocation
  • being responsible for the team productivity,
  • reviewing and monitoring work performance
  • leading the customer associates via meetings and follow up sessions on corresponding
  • conducting employee reviews
  • preparing of required reports and presentations

  • fluent French (C1) and very good English (B2)
  • experience in people management (as a Team Leader/Supervisor/Deputy)
  • customer-oriented thinking and attitude
  • excellent communication and time management skills
  • availability for working on shifts and stationary in Cracow office

  • opportunities for building new own team
  • development of leadership skills in international and dynamic environment
  • medical care (Luxmed)
  • mental health helpline
  • voluntary day
  • Multisport or Multicafeteria
  • group insurance,
  • sport card,
  • cafeteria system,
  • modern office in attractive location in Cracow
  • relocation bonus

  • Praca Kraków
  • Team leader Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach

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