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Customer Service Specialist with German, Kraków

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

14e78521d514

Job Views:

10

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

Do you speak German at a communicative level? English is also not a problem for you?

Are you not afraid of challenges and would like to develop in the area of customer service? Apply and let us get to know you!

What we offer:

• Full remote work
• Private medical care, life insurance, stock purchase, sports cards
• Annual bonus
• Flexible working hours - you start between 7 a.m. and 10 a.m. (Monday-Friday)
• Work in an international environment
• Handling approximately 30-50 customer inquiries per day in German (telephone and e-mail)
• Acceptance and processing transactions in SAP
• Order status monitoring
• Interface with other departments to resolve problems related to order to cash cycle
• Achieve target goals for daily deadlines and monthly order quality

What we expect:

• Fluent in German and English (min. B2)
• High school diploma
• Previous experience in customer service (min. 6 months)
• Knowledge of MS Office
• Strong customer orientation
• Effective business writing in a professional and friendly approach
• Good problem-solving and decision-making abilities
• Knowledge of SAP is nice to have

Employment agency entry number 47

This job offer is intended for people over 18 years of age.

Kraków - Oferty pracy w okolicznych lokalizacjach