Informacje o stanowisku

Opis stanowiska pracy

Customer Service Specialist with German
Katowice
NR REF.: 1183212

Responsibilities:

• Focus on customer satisfaction
• Managing orders in the internal system
• Checking status of shipments
• Answer complaints and analyse the cause
• Addressing queries to the right person
• Coordination of orders, transport and external suppliers
• Enter data into the CRM
• Cooperation with Team Leader and other departments
• Working with the internal compliances, procedures and policies
• Process customer orders accurately with zero errors

Requirements:

• German - min. B2+
• English - B2
• Customer Service experience
• Communication skills

Nice to have / optional:

• Microsoft Office (Excel) package
• ERP experience

Offer:

• New investment at Silesia area
• International environment
• Package of benefits

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Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

Katowice - Oferty pracy w okolicznych lokalizacjach