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Customer Service Specialist (m/w/d)
  • Warsaw
Customer Service Specialist (m/w/d)
Warszawa, Warsaw, Masovian Voivodeship, Polska
Yokohama CEE
27. 2. 2025
Informacje o stanowisku

Founded in Japan in 1917, YOKOHAMA Rubber Company Limited has a wealth of experience in various industries such as tyres, marine, aerospace and other industrial products as well as an impressive global distribution network covering all continents. YOKOHAMA CEE is a Polish subsidiary based in Warsaw of YOKOHAMA Europe, and is active in the import and export, sales and marketing of rubber tyres/hoses for motor vehicles.

Your Tasks

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Enter orders into the system
  • Provide product information by answering questions and offering assistance
  • Build strong relationships with customers
  • Follow our customer engagement strategy
  • Meet personal/team qualitative and quantitative targets

Your Profile:

  • Knowledge of MS Office, in particular Excel
  • BS/BA in Marketing or a related field of study
  • Excellent writing and communication skills
  • Strong behavior and mindset in ownership, flexibility, and teamwork
  • Fluent Polish and intermediate/advanced English

Contacts

  • Adeel Tariq, Vice-President HR & GA Europe
  • Marta Lusa, CFO YCEE

Seniority Level

Entry level

Employment Type

Full-time

Industries

Motor Vehicle Manufacturing

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