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Customer Advisor (Danish Speakers), Warsaw

Client: SpotOn TA

Location: Warsaw, Poland

Job Category: Other

EU work permit required: Yes

Job Reference: d3f0688e9297

Job Views: 6

Posted: 24.06.2025

Expiry Date: 08.08.2025

Job Description:

SpotOn TA was founded to help people find their dream job, and help employers find the right candidates.

spotonps.pl

Office Based – Warsaw, Poland

** This Job Opportunity is only offered for candidates living and eligible to work in Poland.

Client: BPO Company.

The Role

** This Job Opportunity is only offered for candidates living and eligible to work in Poland.

Client: BPO Company.

As a Customer Advisor, you will help in purchasing airline tickets and handling different payment methods and more.

Detailed Duties and Responsibilities

• The first point of contact for the customer, responding to incoming requests, and solving issues via Phone, Email, and Chat.
• Helping customers with flight reservations, itinerary changes, baggage concerns, etc.
• Participating in the improvement of service quality and customer satisfaction by providing insights.
• Building good relationships with customers to enhance satisfaction.
• Participating in specialized training.
• Understanding customer needs and assisting in resolving issues.

Ideal Profile

Targeted Qualifications

• Fluency in Danish (C1 level or higher).
• Fluency in English (B2 level or higher).
• Attention to detail and problem-solving skills.
• Previous Customer Service experience is a plus.
• Skills in internet navigation and MS Office applications.
• Positive attitude and cultural fit.

Interpersonal Skills

• Good communication skills, able to speak and write effectively.
• Problem-solver, able to interpret and understand needs.
• Confident, pleasant, energetic, helpful, trustworthy.
• Efficient, able to perform tasks quickly and simply.
• Organized, punctual, and able to manage responsibilities.
• Flexible, adaptable to responsibilities and notice periods.
• Good listener, attentive to others.
• Precise, accurate, and detail-oriented.
• Willing to learn new skills.
• Customer service-oriented, friendly, patient, polite.

Office Based – Warsaw, Poland.

Shift Basis.

Paid Training.

A global team committed to company values.

A dynamic work environment in an international company.

Whats on Offer?

• Opportunity within a company with a solid track record of performance.
• A role offering diverse learning opportunities.

Warszawa - Oferty pracy w okolicznych lokalizacjach