Informacje o stanowisku

**About the Role:** As a Continuous Improvement Lead in our Europe Operations team, you will play a pivotal role in driving operational excellence. You will champion a culture of continuous learning, innovation, and psychological safety, while simplifying and standardizing processes to deliver streamlined, effective operations and improved service for our clients. Your work will be a key support to the Operations transformation and growth agenda.**Key Responsibilities:** Apply Lean Six Sigma, DMAIC, and BPMN methodologies; generate performance reports; and deliver internal training on continuous improvement tools. Champion a culture of continuous learning, upskilling, and knowledge sharing across teams; establish continuous improvement networks; and support education campaigns. Maintain systems for tracking projects, plans, and data completeness; utilize dashboards and analytics to measure initiative impact and report on realized benefits. **Qualifications and Preferred skills:** Minimum 4 years of experience, including at least 2 years in continuous improvement or process optimization. Financial services operations preferred. Conceptual knowledge of fundamental theories, principles, and practices, with a basic understanding of business operations. Strong analytical skills, ability to interpret complex data and proficiency in data analysis tools. Effective verbal and written communication, presentation, and interpersonal skills. Proficiency in process mapping, modeling, controls, and workflow analysis. Familiarity with Lean, Six Sigma, or other process improvement methodologies. Strong influencing, change, and coaching skills. Experience supporting technology transformation, automation, or digital enablement is a plus. **Location Expectations**The role offers a hybrid/flexible schedule, which means theres an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.Demonstrated ability to foster a culture of continuous learning and innovation. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
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