Content Moderator with English and Dutch

41_12887785

Obowiązki

• Review, classify and/or remove content according to client guidelines, using specific tools and channels 

• Understand and remain updated on changing client policies and guidelines 

• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team 

• Serve as an advocate for the user community 

• Participate in process improvement initiatives that improve quality and efficiency of work 

• Participate in continuous training programs and workgroup discussions for optimal development in the role

Wymagania

• Strong coping, emotional resilience, and stress-management skills 

• Excellent comprehension, communication, and English and Dutch skills (minimum B2 level)

• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies 

• Strong attention to detail 

• Comfort synthesizing and analyzing information from multiple streams 

• Strong critical thinking and decision-making skills 

• Deep familiarity and passion for the internet, internet platforms, and internet culture 

• Ability to work well individually and as part of a team 

• Flexibility in meeting changing business needs in a fast-paced environment 

• Commitment to quality, efficiency, and effectiveness 

• Previous business process outsourcing, customer service, or content moderation experience is a plus 

• Excel skills - nice to have

• Availability for a full-time job in standard office hours (Monday-Friday 9:00-17:00) in a hybrid mode

Oferujemy

• Using foreign language and new technology solutions daily, cooperating with various global Clients 

• Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace 

• Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings 

• Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are 

• A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life 

• Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives 

• Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees 

Źródło: Accenture/Praca