Content Moderator (Junior Data Reviewer) with English and Turkish (She/He/They)

41_R00219347

Obowiązki

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.

• Understand and remain updated on changing client policies and guidelines.

• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team. 

• Serve as an advocate for the user community. 

• Participate in process improvement initiatives that improve quality and efficiency of work. 

• Participate in continuous training programs and workgroup discussions for optimal development in the role. 

• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.

Wymagania

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.

• Access continuous learning opportunities.

• Work on projects for international clients, expanding your skills set.

Oferujemy

• Strong coping, emotional resilience, and stress-management skills.

• Excellent comprehension, communication, English and Turkish language skills.

• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. 

• Strong attention to detail. 

• Comfort synthesizing and analyzing information from multiple streams.

• Strong critical thinking and decision-making skills. 

• Deep familiarity and passion for the internet, internet platforms, and internet culture. 

• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.​ 

• Ability to work well individually and as part of a team. 

• Flexibility in meeting changing business needs in a fast-paced environment. 

• Commitment to quality, efficiency, and effectiveness. 

• Previous business process outsourcing, customer service, or content moderation experience is a plus. 

• Willingness to work on a rotating schedule across a 7-day work week - morning, evening, or night shifts, depending on project needs. 

• Willingness to work from the office located in Warsaw city center Proximo II building.

Źródło: Accenture/Praca