Informacje o stanowisku

Collections Support Analyst with Portuguese

Accenture

Level: specialist

Remote Recruitment

Published: 2024/12/11

Collections Support Analyst with Portuguese

THE WORK:

• Manage collections on a dedicated portfolio, including proactively applying payments, credits, and reconciling accounts .
• Thrive on continuous advancement by conducting credit checks, evaluating credit risk, and assessing customer behavior.
• Collaborate with internal teams to resolve disputes and drive ongoing improvement in debt issues and collections processes.
• Prepare reports and financial documents, ensuring a forward-thinking, growth-driven approach in managing order releases and account setups.
• Committed to constant progress , ensuring data privacy compliance, maintaining account history, and engaging in client interactions.

HERES WHAT YOU WILL NEED:

• Fluent in both Portuguese (C1) and English (min. B2).
• At least 1 year of experience in a Cash Collection role.
• Expertise in managing strategic customer accounts and dispute resolution.
• Experience in order release processes.
• Proficient in Microsoft Excel (intermediate level) and skilled in Microsoft Office and SAP.
• Strong time management abilities and effective collaboration with various stakeholders.
• Resilient under pressure with the ability to handle stress effectively.
• Hybrid work model: 50% from the office in Warsaw, 50% remote.

What We Can Offer:

• Inclusion & Diversity in practice in a truly multinational environment.
• Eco-friendly offices.
• Cooperation with globally recognized clients and access to the latest technology solutions.
• Online and classroom training to master your skills.
• Onboarding program and dedicated Buddy.
• Unique community with sports, volunteering activities, and outings.
• Access to MyBenefit platform.
• Multisport and lunch card.
• Private medical care and life insurance.
• Referral program with bonuses for referring new employees.
• Modern office in the city center of Warsaw.
• Chill room, game room, library, and coffee breaks on the terrace.

ABOUT US:

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X, and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more

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