Client Manager

• Build and maintain strong, long-lasting relationships with English speaking client and client suppliers within MSP programme.
• Serve as the lead point of contact for all client account management matters.
• Ensure the timely and successful delivery of solutions according to client needs and agreed SLAs.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with assigned client and identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics and data.
• Collaborate with back office teams to ensure client satisfaction.
• Handle client complaints and resolve issues to maintain trust.
• Prepare reports on account status and client feedback.

Optional

• Clear career path with defined growth opportunities.
• Extensive training and support for professional development.
• Flexible benefits via Motivizer platform.
• Additional paid leave for your birthday and a charity initiative of your choice.

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• integration events

Hays Poland