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Client Engagement Operations Specialist
  • Bialystok
Client Engagement Operations Specialist
Białystok, Bialystok, Podlaskie Voivodeship, Polska
Spyrosoft S.A.
18. 1. 2025
Informacje o stanowisku

Client Engagement Operations Specialist

Miejsce pracy: Białystok

Technologies we use

Expected

  • CRM
  • LinkedIn
  • Sales Navigator

Operating system

  • Windows

About the project

We are looking for a Junior/Regular Client Engagement Operations Specialist with hands-on experience in HubSpot to join our team. In this role, you will be responsible for administrating, structuring, and maintaining our CRM to optimize business development and client engagement processes. This role supports the lead generation and business development teams, providing operational guidance and ensuring our systems, processes, and tools effectively drive team productivity and client satisfaction.

Your responsibilities

  • CRM Management: Administer, structure, and maintain our HubSpot CRM to streamline workflows, support data accuracy, and optimize usage across teams.
  • Operational Support: Play a key role in our business development processes, supporting operational needs, managing a portfolio of business development partners, and ensuring smooth functionality of all business development tools.
  • Lead Generation Support: Assist the lead generation team by providing operational support for daily tasks, troubleshooting issues, and helping them reach their targets.
  • System Optimization: Ensure that our systems, processes, and tools are well-structured and effectively support the team’s efforts, including maintaining data integrity and ensuring seamless team collaboration.
  • Reporting and Insights: Develop and implement performance reporting methods to track the effectiveness of business development and customer success efforts. Provide actionable insights to improve processes and achieve business goals.

Our requirements

  • Experience in HubSpot: Previous hands-on experience with HubSpot CRM is required. Candidates should be proficient in HubSpot functionalities, reporting, and system optimization.
  • Business Development Support: Experience in supporting business development or sales processes is highly desirable. Familiarity with the operational needs of lead generation and partnership management is a plus.
  • Process-Oriented: Strong attention to detail with the ability to optimize processes and tools to support team goals and improve overall effectiveness.
  • Analytical Skills: Ability to generate, analyze, and interpret CRM data to guide business decisions and provide insight-driven recommendations.
  • Collaboration and Communication Skills: Strong interpersonal and communication skills, with a collaborative approach to problem-solving and team alignment.

This is how we organize our work

This is how we work

  • in house

What we offer

  • Work from anywhere - Work from home, any of our offices or wherever you feel most comfortable
  • Top-of-the-line equipment - We provide the equipment that best suits your needs and the requirements of your role
  • Training budget - Use your personal training budget to gain new skills and knowledge
  • Referral bonus - Not only do you get to work with your friends, but we also compensate you for the recommendation
  • Internal initiatives - Take part in our knowledge-sharing meetups organised by and for tech enthusiasts
  • Private health insurance - Keep your health in check with easy access to medical professionals
  • Sports card - Keep your body in shape with access to multiple gyms, swimming pools and sports classes

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • integration events
  • no dress code
  • video games at work
  • coffee / tea
  • leisure zone
  • Group insurance
  • Equipment to choose from
  • Multisport card
  • Training budget
  • Any form of partnership

Spyrosoft S.A.

Spyrosoft is an authentic, cutting-edge software engineering company, established in 2016. In 2021 and 2022, we were among the fastest growing technology companies in Europe, according to the Financial Times. We were founded by a group of tech experts with established backgrounds in software engineering, who created an ‘engineer-to-engineer’ workplace, powered by enthusiasm, fairness and authentic relationships.

Having a unique offering, which bridge the gap between technology and business, we specialise in technology solutions for industry 4.0, automotive, geospatial, healthcare & life sciences, employee experience & education and financial services industries. Our teams are based internationally – in Poland, UK, Germany, Croatia, USA, Argentina, Romania and India.

Klikając w przycisk Wyślij lub Aplikuj/ Aplikuj teraz wyrażasz zgodę na przetwarzanie swoich danych osobowych zawartych w dokumentach rekrutacyjnych przez SpyroSoft S.A. z siedzibą w Wrocławiu, Plac Nowy Targ 28, dla potrzeb uczestnictwa w procesie rekrutacji prowadzonej przez SpyroSoft S.A., przez okres nie dłuższy niż 6 miesięcy. Administratorem Twoich danych osobowych jest SpyroSoft S.A. z siedzibą w Wrocławiu, Plac Nowy Targ 28, odbiorcami moich danych mogą być spółki kapitałowo powiązane z Administratorem (GOD Nearshore SE z siedzibą w Wrocławiu, ul. Powstańców Śląskich 7a, SpyroSoft Solutions S.A. z siedzibą w Wrocławiu, ul. Powstańców Śląskich 7a) jak również Klienci tych spółek lub podmioty świadczące usługi na rzecz Administratora, które mogą występować w roli administratorów jak i podmiotów przetwarzających, moje dane są przetwarzane zgodnie z „Rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. W sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE”, na podstawie art. 6 ust. 1 pkt. a) tego Rozporządzenia, przez okres określony w zgodzie. Przysługuje Tobie prawo dostępu do treści danych osobowych oraz ich sprostowania, usunięcia, ograniczenia ich przetwarzania, wniesienia sprzeciwu wobec przetwarzania, przenoszenia danych, oraz cofnięcia zgody w dowolnym momencie bez wpływu na zgodność z prawem przetwarzania, którego dokonano na podstawie zgody przed jej cofnięciem, jak również o przysługującym prawie do wniesienia skargi do organu nadzorczego. Wycofanie zgody oraz chęć korzystania z innych praw można zgłaszać na maila: rodo@spyro-soft.com lub listownie na adres: SpyroSoft S.A., Plac Nowy Targ 28, 50-051 Wrocław. Dane osobowe nie podlegają zautomatyzowanemu podejmowaniu decyzji w profilowaniu.

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