responsibilities :

Working closely with BPOs on BPM initiatives to create additional transparency, drive process improvements, monitor process performance, or implement process automations.
Facilitate process governance with BPOs, provide process mapping and modelling support, coordinate work between all relevant process stakeholders and provide support in working with BPM tools.
Gather and analyze information from a variety of sources (expert interviews, documentation, and databases) to create high quality business processes (BPMN 2.0) within our specified global process framework.
Facilitate workshops, fact-finding interviews, project management activities, and other necessary activities to gather and synthesize information for the Process CoE.
Guide BPOs to analyze process performance using a BPM tools and process analysis methods e.g., LEAN
Explore advanced BPM tools including process and task mining and low code automation within the BPM team, or other teams in IT focused on AI, RPA and workflow automation.
Develop and provide training to various process stakeholders to improve BPM capabilities, enterprise wide.

requirements-expected :

Minimum of 4 years working experience related to Business Process Management (BPM) techniques, and methods, including process mapping / or in internal controls, or internal/external audit environment.
Experience with project management approaches, tools and all phases of the project lifecycle.
High level of initiative and ownership, bold and confident attitude towards challenges
Advanced skill level with BPM tools and process modelling notation BPMN 2.0; proficient level in MS PowerPoint, Excel, and Word
Structured, observant with the ability to translate and synthetize discussions to focused documentation.
Excellent communication and interpersonal skills
Ability to organize and prioritize actions to meet objectives in a dynamic environment.
Strong English language skills (min. C1)

offered :

Opportunities for personal and professional development in an international, digital, and future-oriented environment
A supportive and inclusive work environment that values diversity and collaboration
Attractive compensation and benefits package, including Medical Insurance, Sports cards, Life insurance, Holiday allowance from Social Fund
Flexible working hours and hybrid working model (8 days per month onsite required)
Employee Assistance Program

benefits :

requirements-expected :