To lead on compliance and policy assurance related matters in the BAU phase of the new generation 3 facilities management maintenance contract (mobilisation commenced on 01 December 2023).
To lead and undertake an audit and compliance programme to assure all activities relating to the European outsourced FM contract are delivered in accordance with the relevant standards and polices. Directly driving audit activity, reviewing, and validating documentation against agreed standards and process to ensure all necessary documentation is provided, recorded and accurate and activities meet the required standards at all times.
Lead the Authorities’ compliance activity across the regional contract, representing OED through interactions with external bodies / contractors as well as with internal colleagues and partners and provide guidance and leadership to ensure assurance and governance activities are delivered.
Provide technical support and guidance to the wider European OED team members as necessary in relation to all compliance related matters for planned, reactive as well as project activities.
Develop and maintain productive and mutually beneficial relationships with FCDO colleagues at Posts and relevant senior stakeholders as necessary.
Establish and maintain productive and mutually beneficial relationships with private sector partners and supply chain, with key focus on the principle outsourced FM provider operating within region.
Ensure that the requirements and needs of all stakeholders are identified, communicated and acted upon as appropriate giving due regard to correct processes and protocols.
Ensure that all customer/client expectations are properly managed as they relate to compliance and the property standards/FCDO policies.
Closely monitor, escalate, and directly engage with suppliers, Post Corporate Services teams, OED operational teams and
Post security colleagues as necessary to ensure that within the area of focus for the role, the role holder can assure that outputs meet the necessary compliance standards as laid out in FCDO policies at all times.
Proactively participate with the wider Europe Generation 3 FM operations and commercial team contract performance meetings and reviews, taking the lead on the compliance and Health and Safety matters directly.
Implement and monitor change control procedures when they relate to compliance or policy changes (all policy changes will be the responsibility of the Head of Global Building Compliance).
Our requirements
Full professional proficiency in English (written and spoken, minimum C1 level under CEFR).
Mechanical and electrical technical qualification and/or relevant university degree in surveying/engineering.
Minimum 5 years’ experience in facilities management.
Minimum 3 years’ experience in a compliance role.
Contract management experience within facilities management.
Strong communication and organisational skills.
Proactive, self‑starter with initiative.
Proficiency in Microsoft tools (Outlook, PowerPoint, Word, Excel, Teams).
Willingness to travel across Europe.
Optional
Audit and/or surveying experience and background.
Team leadership experience.
Experience managing large geographical facilities management contracts.
What we offer
This is afull-time, fixed-term position of 5 days (37.5 hours net) per week, from Monday to Friday, for the period of two years with the possibility of extension subject to the satisfactory completion of a probationary period of three months.
Gross monthly salary of PLN 23,226.
Other benefits:
• Staff are entitled to time-off-in-lieu for agreed extra hours worked.
• The annual leave entitlement is 20 or 26 days per year pro rata.
• The Embassy also enjoys a maximum of 14 Polish/UK public holidays per year.
Working patterns: The British Embassy Warsaw has a strong commitment to work/life balance. Standard office hours are 8.30-16.30 with flexi-hours possibility within the opening hours 8.00-18.00. We also have mobile technology and offer hybrid working with remote working days to be agreed with Line Managers.
Learning & Development: The British Embassy Warsaw offers a wide range of other development opportunities, including shadowing other teams, mentoring and interactive Learning and Development sessions, as supported by the wider FCDO training offer.
Job Description
The Building Compliance lead for Europe is a new specialist role reporting directly to the FCDO Head of Global Building Compliance. The successful candidate will be responsible for the day-to-day compliance management and oversight of the third-generation European outsourced facilities management (FM) contract. As regional compliance subject matter expert you will also be responsible for the oversight and management of regional sustainability and compliance leadership for projects within region. The post holder will be a key member of the Overseas Estate Department (OED) regional team and will be required to support the global maintenance programme commercial team in relation to European projects when required.
Maintaining strong working relationships with FM service delivery partners and OED team members will be key, and you will also be required to frequently engage with senior management and operational managers at Post, as well as with the wider FCDO estates teams on compliance related matters and policy standards. You will act as a primary advisor to the wider Overseas Operations team for compliance advice across the contract. Regular regional travel will be required.
The successful candidate will be required to lead on all compliance related activities on behalf of OED within region. Activities will include ensuring that all contractual requirements and obligations are being fully met at all times, documentation and information is provided in the correct format, to the correct standard, in a consistent manner and that it is checked and validated in the shared portal to remain up-to-date and accurate at all times. Performing a leading role in the contract wide audit programme, the compliance manager will ensure that the clients’ obligations are being fully discharged as part of their business-as-usual activity and to introduce monitoring and reporting on all corrective measures to ensure that they are achieved in a timely manner.
The FCDO operates against a robust suite of property standards and the European compliance lead will be required to develop a very strong working understanding of the standards and policies to ensure that the service partner and wider OED team are operating in accordance with the requirements.
Other Conditions of Employment
The start date mentioned in the advert is just an expected start date. The appointment can start earlier or later depending on several factors.
Staff members are responsible for paying any income tax required by the local law.
The successful candidate will be subject to reference checks.
Candidates must currently hold the independent right to live and work in Poland and be prepared to ensure that right remains throughout the scope of the contract.
Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country. The British Embassy does not sponsor work permits.
Please be advised that the British Embassy will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a position.
Additional Information
Please note that the deadline for applications is 23:55 on the day mentioned on the last day of publication.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.
Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment levels please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.
Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.
Poland is an important partner for the UK. The British Embassy Warsaw works to develop relations between all parts of Poland and all parts of the UK. Our work covers the breadth of the bilateral relationship, including political, commercial, security and economic issues of interest to both the UK and Poland, which we deliver under the framework of a Country Strategy setting out key objectives. Roles and responsibilities might evolve, in line with the Country Strategy.
The British Embassy Warsaw is committed to being an inclusive employer. We actively champion diversity and UK values, internally and externally. We value team working, flexibility, responsibility and creativity, as well as everyone’s contribution to making the Embassy a great place to work, where our people get good training and fulfil their potential. We have a strong Learning and Development culture, organise regular in-house training opportunities, and encourage staff to take on opportunities for development.
