We are seeking a skilled Application Support Engineer with expertise in IBM Sterling File Gateway. This is a B2B contract role in Warsaw, Poland. This is a hybrid role 2-3 days onsite.
We are seeking a skilled Application Support Engineer with expertise in IBM Sterling Integrator, Sterling File Gateway, and Java . The ideal candidate will play a crucial role in maintaining and optimizing applications, ensuring smooth operations and effective support for the users.
responsibilities :
Application Support: Provide technical support and troubleshooting for IBM Sterling Integrator and Sterling File Gateway applications, ensuring optimal performance and reliability.
Issue Resolution: Identify, analyze, and resolve application-related issues and incidents in a timely manner, utilizing your knowledge of IBM Sterling products.
Configuration Management: Assist in the configuration and customization of IBM Sterling Integrator solutions based on business requirements.
Java Development: Develop and maintain Java applications or scripts that integrate with IBM Sterling solutions to enhance functionality and performance.
Monitoring and Reporting: Monitor system performance and generate reports to track application usage, system health, and performance metrics.
Documentation: Create and maintain documentation for application configurations, processes, and procedures to support knowledge sharing and training.
Collaboration: Work closely with cross-functional teams, including development, operations, and business stakeholders, to ensure alignment and effective communication.
Upgrades and Patch Management: Participate in software upgrades, patches, and version updates for IBM Sterling products, ensuring minimal disruption to services.
requirements-expected :
Strong understanding of IBM Sterling Integrator functionalities and best practices.
Familiarity with Sterling File Gateway and its configuration.
Knowledge of file transfer protocols (FTP, SFTP, AS2) and data integration processes.
Solid understanding of file transfer technologies, encryption, and security best practices.
Experience in data mapping and translation (EDI, XML, CSV, flat files).
